Today, hiring affordable and skilled employees is no longer limited to a city, country, or continent. Remote work is booming and many companies outsource their services. Business process outsourcing helps companies find the right employee from a global pool of talents. In the U.S. alone, there are around 300,000 jobs outsourced annually. And there are many compelling reasons why most businesses resort to them.
A great example is to outsource bookkeeping services. It increases the effectiveness and efficiency of recording income and expenses. At the same time, they offer a more innovative approach in file management and storage. Outsourcing services also help companies save money and time. By taking advantage of expertise at a fraction of a cost, companies free up regular employees with repetitive tasks. Thus, they can focus on more important jobs to help improve the company.
However, not all jobs or tasks in a company can be outsourced. Some examples of these tasks are culinary services, healthcare, and repair technicians. The physical presence of such employees is needed to perform the job. Below are the top 6 jobs and tasks you can outsource.
Administrative Tasks and Human Resources
Data entry, scheduling, and travel arrangements are some administrative tasks that can be outsourced to a virtual assistant. They are not considered core business activities but are crucial to the proper functioning of a business. Hiring and managing employee benefits are human resources tasks that can also be outsourced. Outsource HR firms are more skilled in advertising job openings, doing background checks, and screening job applicants. They are also updated with the latest labour laws and standards.
Accounting and Bookkeeping
Accounting becomes more and more complex as a business grows. With varied taxation policies from the local and federal government, most businesses outsourced accounting and bookkeeping. This is to avoid serious problems with their finances and tax issues that may cause a business operation to cease. Outsourced accounting services handle the preparation of financial documents for annual business planning and tax filing. They are experts in analysing the financial status of companies and can make recommendations on how to strengthen it. By outsourcing bookkeeping services, you can track where your money goes and how much is your current cash balance. Accurate bookkeeping supports the accounting process.
Advertising and Marketing
Outsourced advertising can very well handle ecommerce and social media management. Traditional brick-and-mortar stores are shifting into digital shops. It’s also more effective to connect with your sales prospect online. Outsourced marketing support can save a business a significant amount of money and at the same time promote business growth. Online sales support agents are very good at upselling and providing after-sales service. They can also get the word out about a brand through their lead generation skills.
An important part of digital marketing strategy is content creation. This means educating your audiences before selling products. Content creation means writing effective blogs, brochures, emails, product descriptions, social media posts, website content, etc. It may be hard to hire a regular employee to do writing jobs. Content creation is time-consuming and requires creative writing skills. This is why it’s an ideal task to outsource. By outsourcing content creation, you can hire several writers to write different content formats and pieces then pay them on a per-project basis.
Customer Service Support
Like outsource bookkeeping services, customer service support is one of the top jobs you can outsource. It’s the best solution to provide 24/7 support and pay just a fraction of the cost of hiring an 8-to-5 regular employee. They are great at providing product-based support and can even close sales or upsell from clients. Outsourcing customer service support means having people answer sales calls any time of the day and any day of the week. Remember that more calls answered means more possibilities to get sales.
Modern businesses strongly depend on innovation and technology. From simple password management to resolving a compromised database, IT services are needed all-year-round. Because of their skills, hiring a regular IT team can be very costly. So, it will be smart to outsource IT services to an MSP or managed service provider. They provide 24/7 remote monitoring. They can recommend how much data storage a business needs. They can also equip it with the latest security measures and software.